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Returns & Exchanges
At Ninepine, we want you to be completely satisfied with your purchase. We offer a 30-day return window for all items in their original, unworn condition with tags still attached.
1
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
2
Prepare the Package
Place the items in their original packaging and include the packing slip provided in your digital return confirmation.
3
Ship the Items
Affix the prepaid shipping label to your package and drop it off at any authorized carrier location near you.
4
Receive Your Refund
Once our warehouse inspects the returned goods, your refund or exchange will be processed within 5 to 7 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing